Terms and Conditions of Use for vs96

These Terms and Conditions ("Terms") are a legally binding agreement between you as the user ("Member") and vs96, an online gambling platform operating under international licensing ("vs96", "we"). By registering or using any part of the vs96 platform — including the website, mobile application, or related services — you confirm that you have read, understood and agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you are not permitted to use the vs96 platform. We advise you to read this document carefully alongside our Privacy Policy and Responsible Gambling Policy.

1 Acceptance of Terms

By accessing or using the vs96 platform, you hereby acknowledge that:

• You have read and understood all provisions in these Terms;
• You agree to comply with all rules, policies and guidelines stated;
• You are using this platform on your own behalf and not on behalf of any third party without written consent from vs96;
• Your use is for entertainment purposes only and not as a primary source of income.

Acceptance of these Terms occurs automatically as soon as you create an account or use any service provided by vs96, even if you have not physically signed any document.

2 Account Eligibility

To register and use the vs96 platform, you must meet all of the following eligibility requirements:

2.1 Age Limit

You must be at least 21 years of age on the date of registration. vs96 reserves the right to request age verification at any time, and accounts found to belong to individuals below the age limit will be closed immediately without a refund.

2.2 Legal Eligibility

You must ensure that participation in online gambling activities is permitted in your area of residence. The responsibility to comply with local laws rests entirely with the user.

2.3 One Account Only

Each individual is only permitted to hold one active account at vs96. Holding multiple accounts — under your own name or someone else's — is strictly prohibited and may result in the closure of all accounts involved.

3 Account Registration and Management

During the vs96 account registration and management process, you agree to:

• Provide accurate, complete and up-to-date personal information including your full name as per your identity card (MyKad), date of birth, mobile phone number, and a valid email address;
• Update your personal information promptly should any changes occur;
• Keep your account password confidential and not share your login credentials with any other party;
• Notify us immediately if you suspect any unauthorised access to your account.

vs96 is not responsible for any losses arising from your failure to protect your account information. All activities carried out using your login credentials are considered your own actions.

4 Deposits and Withdrawals

4.1 Payment Methods

vs96 accepts deposits and processes withdrawals through the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrencies including USDT, BTC and ETH.

4.2 Transaction Limits

The minimum deposit for each payment method is RM10. The minimum withdrawal allowed is RM100 per transaction.

4.3 Processing Times

Approved withdrawal requests will be processed within 10 to 45 minutes. Processing times may vary depending on the relevant financial service provider and the level of security checks required.

4.4 Withdrawal Policy

• Withdrawals may only be made through the same method used for the deposit;
• vs96 reserves the right to request additional identity verification before approving withdrawals for significant amounts;
• Bonus funds that have not met the wagering requirement are not eligible for withdrawal;
• Any activity suspected of fraud may result in a temporary suspension of the withdrawal request.

5 Bonuses and Promotions

vs96 offers various types of bonuses and promotions to members. All bonuses are subject to the specific terms set for each offer.

5.1 Welcome Bonus

New members are eligible to receive a welcome bonus of 150% of the first deposit amount up to RM1,000. This bonus is subject to a wagering requirement of 10 times the bonus amount received before any winnings from that bonus may be withdrawn.

5.2 VIP Programme and Cashback

The vs96 VIP programme consists of five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier offers a different weekly cashback rate — Bronze up to 0.2%, Silver up to 0.3%, Gold up to 0.5%, Platinum up to 0.6%, and Diamond up to 0.8%. Progression in the VIP programme depends on the member's level of game activity from time to time.

5.3 General Bonus Terms

• Each member is only eligible to claim a particular bonus once unless stated otherwise;
• Bonuses may not be transferred or redeemed for cash without fulfilling the specified wagering requirements;
• vs96 reserves the right to modify, suspend or withdraw any bonus or promotion without prior notice;
• Any attempt to abuse bonuses — including opening multiple accounts to claim bonuses repeatedly — will result in account closure and forfeiture of all bonuses.

6 Game Rules

All games available on the vs96 platform — including slots, live casino (baccarat, roulette, blackjack, sic bo), sportsbook, mix parlay and esports — are subject to their respective game rules which can be found in the platform's help section.

• The outcome of all games is final once confirmed by the system. No appeal may be submitted on the grounds of dissatisfaction alone;
• Any technical malfunction during a game session will be handled in accordance with the relevant game policy. vs96 is not responsible for internet connection disruptions on the user's end;
• The use of any automated software, bots, or third-party tools to influence game outcomes is strictly prohibited;
• vs96 reserves the right to void any bets or winnings obtained through unlawful or malicious means.

7 Prohibitions and Restrictions

The following are strictly prohibited on the vs96 platform:

• Any form of money laundering or suspicious financial activity;
• Sharing an account with another individual or allowing a third party to use your account;
• Cheating, manipulating or exploiting any technical vulnerability in the game system;
• Using a false identity or falsified documents during registration or verification;
• Harassing, threatening or acting disrespectfully towards support staff or other members;
• Making any fraudulent claims against financial institutions regarding transactions at vs96.

8 Responsible Gambling

vs96 is committed to promoting responsible gambling practices. We believe that online gambling should remain a form of entertainment and should never become a burden on individuals or their families.

8.1 Personal Limits

Members may contact our customer support to set personal deposit limits, wagering limits or loss limits to help manage gambling spending.

8.2 Self-Exclusion

If you feel that gambling is starting to affect your daily life, you may apply for self-exclusion from the vs96 platform. We will respect this request and restrict account access temporarily or permanently according to your preference.

8.3 Child Protection

vs96 takes a firm approach to preventing access by underage individuals. Parents and guardians are advised to install parental control software on shared devices to prevent access by children or teenagers.

9 Privacy and Data Protection

vs96 handles all member personal information in compliance with international data protection standards. The collection, processing and storage of your personal data is subject to our separate Privacy Policy.

• Your personal information is used solely for identity verification, transaction processing, and improving user experience;
• vs96 does not sell or disclose members' personal information to third parties without consent, except where required by law or a regulatory body;
• All communications and financial transactions on the vs96 platform are protected by industry-standard SSL encryption.

For full details on how we manage your data, please refer to the vs96 Privacy Policy.

10 Liability Limit

To the extent permitted by applicable law, vs96 shall not be liable for:

• Any loss or damage arising from technical disruptions, system failures, or scheduled platform maintenance;
• Financial losses incurred as a result of unfavourable betting or game outcomes;
• Any indirect, consequential, or punitive losses even if vs96 has been informed of such a possibility;
• Loss of opportunity, loss of profit, or reputational damage resulting from use of the platform.

vs96's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days prior to the relevant claim.

11 Account Closure and Suspension

vs96 reserves the right to close or suspend any member's account without prior notice in the following circumstances:

• Breach of any provision in these Terms;
• Suspected fraudulent activity or money laundering;
• Provision of inaccurate or false information during registration;
• Request from a regulatory or law enforcement body;
• Internal business decisions including withdrawal from certain markets.

Members who wish to voluntarily close their account may contact vs96 customer support via live chat or email. Any legitimate remaining balance will be returned in accordance with the applicable withdrawal policy once all checks have been completed.

12 Amendments to Terms and Applicable Law

vs96 reserves the right to amend, update, or replace these Terms at any time. Notification of significant changes will be sent to members via their registered email or through a notice on the website. Continued use of the platform after amendments are published will be considered acceptance of the new terms.

These Terms are governed by the laws of the jurisdiction where vs96 holds its operating licence. Any dispute arising from these Terms shall first be resolved through negotiation before being referred to the relevant arbitration or legal proceedings.